Shipping of our e-cigs, electronic cigarettes, big battery, drip tips, e-liquids and accessories in UK, Europe and Worldwide by FEDEX.
In this starting phase of our business we are unable to calculate shipping costs and let customers place orders online. Shipping involves many suppliers and, while we assure the shortest times for assembling and delivering your orders, we must manually check stock status and delivery options with the suppliers.
When you send us your “Quote Request” we check prices against quantities and shipping options and costs. Then we send you a detailed quotation you can immediately confirm by paying the total amount.
We do our best to assure your order will arrive to you in perfect condition. Orders for in-stock items will be shipped within 1-2 business days after payment.
Our business hours are Monday – Friday 9am – 6pm, Great Britain time. So if your order is placed in the evening or on the weekend, please keep in mind that it will not be received until the next business day (Monday).
International transit times vary, depending on the destination country. Please also note that international shipments are often delayed by customs inspections.
For all international orders, customers are responsible for paying the customs and import duties. smokitaly.com cannot determine in advance what these fees will be. For more information, please contact your local customs office. Please note that we operate a business and do not mark packages as “gift”.
smokitaly.com ships many countries, US territories, and military addresses, including Europe, South Africa, Canada, Australia, Japan, Thailand, East Asia, South America and New Zealand.